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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chris Collier

Chris Collier

August 11, 2026

5  out of  5
rating by Chris Collier
"Dawn was awesome. She was very friendly and knowledgeable about what we needed. She made the switch over a breeze. Thank you very much."
We responded:
"Thank you, Chris! I'm glad to hear that Dawn made your transition smooth and easy. We appreciate your feedback and are happy to have been able to assist you. Let us know if we can help with anything else!"
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Rhoda Ellison

August 5, 2026

5  out of  5
rating by Rhoda Ellison
"Today I spoke with someone named Sarah who is especially nice and helpful. She shared personal details that were to my benefit. Most companies don't take the time to be courteous or patient. I'm very big on polite customer service and so far State farm delivers. Sarah also shared information with me today lowering my bill. I am very pleased with this company."
We responded:
"Thank you, Rhoda, for taking the time to leave us a review! I'm glad to hear that Sarah was able to assist you and provide helpful information. We always aim to offer courteous and patient service, and it's great to know we're meeting your expectations. We're happy to have you with us. Let us know if we can help with anything else!"
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Susan Marcus

July 24, 2026

5  out of  5
rating by Susan Marcus
"I had to drive to the office to pick up updated insurance cards, add a new car and discontinue old cars. The woman who helped me was pleasant, courteous and helpful."
We responded:
"Thank you, Susan! I'm glad to hear that your visit to our office went smoothly and that our team was able to assist you with your insurance needs. We always aim to provide helpful and courteous service. Let us know if we can help with anything else!"
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Elaine Bauer

July 4, 2026

5  out of  5
rating by Elaine Bauer
"Have been a customer for decades. Have not one complaint about this company. Recommend them often. Couldn't ask for better for my husband and me."
We responded:
"Elaine, thank you for taking the time to leave us a review! I'm happy to hear that you've been satisfied with our service for so many years. Your recommendations mean a lot to us. We're always here if you need anything!"
Profile photo of Pam White

Pam White

June 2, 2026

5  out of  5
rating by Pam White
"Shelby is great to work with. We can always count on prompt responses."
We responded:
"Thank you, Pam, for the fantastic 5-star rating! I'm happy to know you had a positive experience with our office. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Profile photo of Fred Gerdes

Fred Gerdes

May 30, 2026

5  out of  5
rating by Fred Gerdes
"I switched from Allstate, and Tom Harmon's agency has been a very pleasant change. Rates are affordable, coverage is specific, and service is quick, efficient, and always done with a smile."
We responded:
"Fred, thank you for taking the time to leave us a review! I'm happy to hear that you've found our rates affordable and our service efficient. We always aim to provide coverage that meets your needs with a friendly touch. Don't hesitate to reach out if you need anything!"
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john bilardello

May 29, 2026

5  out of  5
rating by john bilardello
"I have been working with Dawn a lot recently and she’s terrific. But I do find that whoever answers my calls is knowledgeable and can handle any question or request."
We responded:
"John, thank you for taking the time to leave us a review! I'm happy to hear that Dawn and the rest of our team have been able to assist you effectively. We strive to provide knowledgeable support to all our customers. Feel free to reach out if you need anything else!"
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Helen Barrett

May 27, 2026

5  out of  5
rating by Helen Barrett
"I would like to express my gratitude to Tom and his team for their assistance in ensuring a smooth procedure. Definitely 👍🏼"
We responded:
"Thank you, Helen! I'm happy to hear that our team was able to assist you smoothly. We appreciate your support!"
Profile photo of Sarah Yatkowski

Sarah Yatkowski

May 22, 2026

5  out of  5
rating by Sarah Yatkowski
"I was able to find cheaper rental insurance because of Shelby! Thanks for all of your help and making this process easy."
We responded:
"Hey Sarah, thank you for taking the time to leave us a review! I'm happy to hear that Shelby was able to help you find a more affordable insurance option and make the process smooth. We're always here to assist if you need anything else!"
Profile photo of Audrey Polverari

Audrey Polverari

May 15, 2026

5  out of  5
rating by Audrey Polverari
"Great experience working with them on getting life quotes. Everyone was knowledgeable, helpful, and took the time to explain the options clearly without making the process feel overwhelming. Big thanks to the team!!!"
We responded:
"Thank you, Audrey! I'm happy to hear that you had a great experience with our team while exploring life insurance options. It's wonderful that you found the process clear and informative. We appreciate your feedback and are here if you need anything else!"
Profile photo of Dee

Dee

May 4, 2026

5  out of  5
rating by Dee
"Fast and easy help. Everything was handled clearly, professionally, and without any hassle. Good experience overall."
We responded:
"Thank you, Dee! I'm happy to hear that you had a smooth and professional experience with us. We strive to make everything as clear and hassle-free as possible. If you need anything else, feel free to reach out!"
Profile photo of Allison Richard

Allison Richard

April 24, 2026

5  out of  5
rating by Allison Richard
"Very friendly staff. Shelby contacted at matter of an hour or so after I moved in to set up my insurance, then made getting car insurance a breeze."
We responded:
"Thank you, Allison! I'm glad to hear that Shelby and our team made setting up your insurance so easy. We appreciate your feedback and are always here to assist with any of your insurance needs. Thanks for choosing us!"
Profile photo of Mike Montgomery

Mike Montgomery

April 24, 2026

5  out of  5
rating by Mike Montgomery
"Great experience working with this branch .very easy to get a quote and on to getting the policy going ."
We responded:
"Hey, Mike! Thank you for sharing your experience with our branch, we appreciate you taking the time to let us know it was easy to get a quote and get your policy started."
Profile photo of Maddi Ryan

Maddi Ryan

April 15, 2026

5  out of  5
rating by Maddi Ryan
"anytime i email or call i always get help right away! no question seems to silly to this team and they always explain things in a way you can actually understand since insurance can get overly complicated. shoutout to sara for always taking my calls and keeping up with my million request"
We responded:
"Thank you, Maddi! I'm happy to hear that our team, especially Sara, has been able to assist you promptly and clearly. We understand how complex insurance can be, and we're committed to making it as straightforward as possible for you. If you ever have more questions or need further assistance, feel free to reach out anytime!"
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michael baiceanu

March 24, 2026

5  out of  5
rating by michael baiceanu
"Carter Fisher recently quoted my coverage with Tom Harman’s office they were incredibly kind and helpful, and made sure I had the best coverage for me. Highly recommend giving them a call if you want a team that truly looks out for you."
We responded:
"Thank you, Michael, for your wonderful feedback! I'm glad Carter and our team could assist you in finding the right coverage. We always aim to provide a supportive and caring experience. If you ever need anything else, feel free to reach out!"
Profile photo of Xiao Lu

Xiao Lu

March 7, 2026

5  out of  5
rating by Xiao Lu
"Shelby Yatkowski was very helpful when I came to her about renewing a home insurance contract. She educated me and recommended the product that is just right for me. We realy appreciate her assistance very much!"
We responded:
"We love seeing reviews like this, Xiao! Thank you for taking the time to share your experience with our office. We are grateful to have the pleasure of working with you and look forward to continuing to serve your insurance needs!"
Profile photo of Trent Younger

Trent Younger

February 20, 2026

5  out of  5
rating by Trent Younger
"Awsome customer service."
We responded:
"Thank you, Trent! I'm happy you appreciated our customer service. We're always here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Keirra Howell

Keirra Howell

February 16, 2026

5  out of  5
rating by Keirra Howell
"Amazing Team Tom Harman Mark was amazing.Thanks so much"
We responded:
"Keirra, thank you for your wonderful feedback! I'm happy to hear that Mark and the team provided you with such a great experience. We’re always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Carol Vincent

Carol Vincent

February 9, 2026

5  out of  5
rating by Carol Vincent
"Shelby was very helpful & a great communicator! Great personality too!4"
We responded:
"Thank you, Carol! I'm happy to hear that Shelby was able to assist you so well. We appreciate your feedback and are always here if you need anything else!"
Profile photo of Hilda McCullers

Hilda McCullers

January 23, 2026

5  out of  5
rating by Hilda McCullers
"Everyone is professional and follows up when promised"
We responded:
"Thank you, Hilda, for choosing us. We're delighted we could assist with your insurance needs!"
Profile photo of Juan Salazar

Juan Salazar

January 7, 2026

5  out of  5
rating by Juan Salazar
"Easiest insurance call I’ve ever made. Hassle-free, clear and easy to follow explanation, respect given both ways. Shoutout Carter Fisher for the help. Will be returning to do business because of his help."
We responded:
"Juan, thank you for sharing your experience! I'm glad to hear that Carter provided you with such a hassle-free and respectful service. We look forward to assisting you again in the future. Let us know if there's anything else we can do for you!"
Profile photo of Michael Stevens

Michael Stevens

January 7, 2026

5  out of  5
rating by Michael Stevens
"I just moved to Charlotte and am very happy with mark peterson and the State Farm team in balantyne. I've been with State Farm for almost 40 years"
We responded:
"Thank you for your review, Michael! I'm delighted to hear that Mark Peterson and our Ballantyne team have made your transition to Charlotte a positive experience. Your loyalty over the years is truly appreciated. If there's anything more we can do for you, just let us know!"
Profile photo of Barbara Sands

Barbara Sands

November 1, 2025

5  out of  5
rating by Barbara Sands
"It is always a pleasure contacting Tom Harman's office. His representatives are knowledgeable and friendly each time."
We responded:
"Thank you, Barbara! I'm happy to hear that you enjoy reaching out to our office and find our team both knowledgeable and friendly. We’re committed to providing excellent service every time. Let us know if there's anything else we can assist you with!"
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AME GROUP LLC

October 30, 2025

5  out of  5
rating by AME GROUP LLC
"Dawn made getting new auto insurance painless! She took great care of my daughters and explained everything clearly. Super easy to work with!"
We responded:
"Thank you! I'm happy to hear that Dawn made the process smooth and easy for you and your daughters. We appreciate your feedback and are always here to assist with any future insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Avrie Torres

Avrie Torres

September 24, 2025

5  out of  5
rating by Avrie Torres
"I had the best experience speaking with Shelby. She was patient, understanding and very knowledgeable. When she didn’t know the answer she was willing to go above and beyond to assist me. Highly recommend!!"
We responded:
"Thank you, Avrie! I'm delighted to hear about your positive experience with Shelby. Her dedication to providing excellent service is something we truly value. If you need any further assistance, feel free to reach out anytime!"