State Farm® Insurance Agent Tom Harman
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Paul Dickinson
November 11, 2024
5
out of
5
rating by Paul Dickinson
"Very helpful and professional."
We responded:
"Paul, thank you for your kind words! I'm glad you found our service helpful and professional. We strive to provide a great experience. If you need any further assistance, feel free to reach out anytime. - Tom Harman - State Farm Insurance Agent, Charlotte, NC"
Louis Williams
October 8, 2024
5
out of
5
rating by Louis Williams
"Tom Harman and his entire State Farm staff have consistently provided excellent service to our family. As State Farm policy holders for many years, we have always found them to be responsive and professional. I can recommend Tom Harman’s office without reservation."
We responded:
"Thank you Mr. Williams for the kind words. We are honored to serve you."
Justin P.
October 4, 2024
5
out of
5
rating by Justin P.
"Mark Peterson and Ashley Harman are the MVPs for State Farm. Easy, breezy, calm and quick with his turnaround, Mark made the process simple and sent along what I needed in record time. When he wasn't available, Ashley jumped in (while working from home) and handled an important revision in spite of the power being out in the area from the hurricane. Impressive! When I had to have things in order with little time to spare during my car purchasing process, I appreciated them both for showing up for me. Thank you."
We responded:
"JP, thank you for your wonderful review! I'm glad to hear that Mark and Ashley were able to assist you so effectively during your auto purchasing process. It's great to know that Mark's quick turnaround and Ashley's dedication, even during a power outage, made a difference for you. We appreciate your trust in us and are always here to help with any future needs. - Tom Harman - State Farm Insurance Agent, Charlotte, NC"
Marc Darst
September 30, 2024
5
out of
5
rating by Marc Darst
"Excellent service. Prompt response. Gave me the data I needed accurately."
We responded:
"Marc, thank you for your kind words! I'm glad you found our service prompt and accurate. We're always here to provide the information you need. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Tom Harman - State Farm Insurance Agent, Charlotte, NC"
Raphael Torres
September 26, 2024
5
out of
5
rating by Raphael Torres
"I was looking for new quotes for home and auto insurance. I worked with Shelby and she was amazing and knowledgable. She made everything seamless and convenient."
We responded:
"Raphael, thank you for your wonderful review! I'm glad to hear that Shelby provided you with knowledgeable and seamless service for your home and auto insurance quotes. We strive to make the process as convenient as possible for our customers. If you have any further questions or need assistance, don't hesitate to reach out. - Tom Harman - State Farm Insurance Agent, Charlotte, NC"
Marcia Mercurio
September 24, 2024
5
out of
5
rating by Marcia Mercurio
"Tom Harman’s State Farm Insurance Agency has the best staff! They are always friendly and quite knowledgeable. Today I was helped by Wendy to pay my homeowners policy. She took care of it very efficiently and it was done in no time."
We responded:
"Marcia, thank you for your wonderful review! I'm happy to know that our staff, especially Wendy, provided you with efficient and friendly service while helping with your homeowners policy. We always strive to offer knowledgeable and prompt assistance to our clients. If you need any further help or have questions in the future, our office is here for you. - Tom Harman - State Farm Insurance Agent, Charlotte, NC"
Pavel Antanovich
September 23, 2024
5
out of
5
rating by Pavel Antanovich
"Always having great experience working with this Insurance agency. Great people to work with."
We responded:
"Pavel, thank you for your kind words! We're happy to know that you've consistently had a great experience with our agency. It's always a pleasure working with you. If you ever need anything, we're here to help! - Tom Harman - State Farm Insurance Agent, Charlotte, NC"
Linda B
September 20, 2024
5
out of
5
rating by Linda B
"Windy and everyone at Tom Harman State Farm are wonderful! We had insurance through a broker who never shopped around -- the whole point of using a broker -- so I looked up "best insurance for young drivers" and State Farm was first. I contacted the Tom Harman Agency and they were extremely helpful, responsive (even sent an email on a Sunday!), and we're saving about $700 per year! Win win! Thank you Tom Harman State Farm!"
We responded:
"Linda, thank you so much for your wonderful review! I'm happy to know that Windy and our team were able to provide such helpful and responsive service. It's great that we could save you money on your insurance. We appreciate your trust in our agency and are always here to assist with any future needs or questions. - Tom Harman - State Farm Insurance Agent, Charlotte, NC"
Katherine Cochran
September 20, 2024
5
out of
5
rating by Katherine Cochran
"Shelby was very helpful discussing a new condo policy. Unfortunately, my current insurance provider will no longer be working in NC and I was nervous about how much a new policy would cost, but Shelby was able to break it down clearly and match/increase the coverage I'm used to for a minimal difference per month. Will be calling back once my current policy is close to expiring!"
We responded:
"Katherine, thank you for your wonderful review! I'm happy to hear Shelby was able to assist you with your new condo policy and ease your concerns about the cost. It's great that she could match and even enhance your coverage with minimal difference per month. We're here whenever you're ready to make the switch or if you have any further questions. - Tom Harman - State Farm Insurance Agent, Charlotte, NC"
Yukiko Smith
September 16, 2024
5
out of
5
rating by Yukiko Smith
"Mark Peterson at Tom Harman State Farm has been very helpful. He is calm and professional. Thank you for your help today!"
We responded:
"Mark, thank you for your kind words about Mark. I'm happy to hear that he was able to assist you calmly and professionally. We appreciate your feedback and are here to help with any insurance needs. - Tom Harman - State Farm Insurance Agent, Charlotte, NC"
Julia Robinson
September 13, 2024
5
out of
5
rating by Julia Robinson
"We have been with Tom Harmon for decades and they have always been wonderful to work with. Very friendly and professional. They can take care of all of your needs!"
We responded:
"Julia, thank you for your kind words and for being with us for so many years! We're glad to know that our team has consistently provided you with friendly and professional service. It's wonderful to hear that we've been able to meet all your needs. If you ever need anything in the future, we're here to help. - Tom Harman - State Farm Insurance Agent, Charlotte, NC"
Judith Buchanan
September 12, 2024
5
out of
5
rating by Judith Buchanan
"Excellent customer service. Professional, easy to talk with. All questions answered. Great meeting. Saw us without an appointment. Wonderful!"
We responded:
"Judith, thank you for your wonderful review! I'm glad you found our customer service professional and easy to talk with. It’s great to know all your questions were answered and that we could accommodate you without an appointment. We appreciate your feedback and look forward to assisting you in the future. - Tom Harman - State Farm Insurance Agent, Charlotte, NC"
Michelle B
September 11, 2024
5
out of
5
rating by Michelle B
"Shelby is always very helpful, especially today when I called to get my 82 year old neighbor insured for auto and home. Her plans had lapsed and she just figured it out. I called and Shelby took care of it immediately. Very grateful for the fast and reliable service!"
We responded:
"Michelle, thank you for your kind words! I'm glad Shelby could assist you and your neighbor so promptly. We strive to provide fast and reliable service, and it's wonderful to know Shelby delivered just that. If you have any further needs or questions, please don't hesitate to reach out. - Tom Harman - State Farm Insurance Agent, Charlotte, NC"
Alli W
September 11, 2024
5
out of
5
rating by Alli W
"Recently moved over to Tom Harman after years with a different agent. WOW!! This team is absolutely fantastic. They care about their clients, follow up on claims, and offer counsel when needed. Less than 2 weeks with them and I had my claim completed and made some adjustments to my overall policy. So thankful I made the choice to move to them. Shelby has been great to work with and I would highly recommend this team."
We responded:
"Alli, thank you for your wonderful review! We're glad you chose to move to our office and are happy to hear about your positive experience. Shelby and the rest of the team are committed to providing excellent service, and it's great to know we could assist with your claim and policy adjustments so efficiently. If you need anything else, we're here to help. - Tom Harman - State Farm Insurance Agent, Charlotte, NC"
Timothy Gigliotti
September 10, 2024
5
out of
5
rating by Timothy Gigliotti
"I have been a customer of the Tom Harman Agency for 20+ years and I have always been treated like family by Tom and his staff. In recent years, I have had the pleasure of working with Courtney Rock as my go to agent for all of my questions and ongoing insurance needs. Courtney is one of the most pleasant and courteous people that I have ever interacted with in the service industry and she has been enormously helpful to me on many occassions, including helping me transfer my adult children to State Farm as new clients. Courtney is a super representative and fully deserves this shout out here! Thanks again. Tim G."
We responded:
"Timothy, thank you for your kind words and for being a loyal customer for over 20 years! I'm glad to hear that Courtney has been able to assist you with your insurance needs and that you feel treated like family by our team. It's wonderful to know that Courtney's courteous and helpful nature has made a positive impact, especially with transferring your children to State Farm. We appreciate your continued trust and look forward to serving you in the future. - Tom Harman - State Farm Insurance Agent, Charlotte, NC"
Enoch Glover
September 6, 2024
5
out of
5
rating by Enoch Glover
"I have gone with many insurance companies but I believe I found my home now. 5 vehicles registered with State Farm and especially this agency. Courtney is the best .. tell them I sent you Recently I had a crack in my windshield and the process was smooth like butter!"
We responded:
"Enoch, thank you for your wonderful review! I'm glad you found a home with us for your insurance needs. It's great to know that Courtney has been such a valuable part of your experience. I'm also happy to hear that the process for your windshield repair was smooth. We're here for any future needs or questions you might have. - Tom Harman - State Farm Insurance Agent, Charlotte, NC"
Sergei Duzhyk
September 5, 2024
5
out of
5
rating by Sergei Duzhyk
"Thank you so much for taking care of all my insurance needs. I have been a client of Tom Harmon‘s Office for 14 years. The staff is so amazing. I have nothing but favorable impressions working with all."
We responded:
"Sergei, thank you for your kind words and for being with us for 14 years. I'm happy to know that our staff has consistently provided you with excellent service. We're grateful for your trust and look forward to continuing to meet your insurance needs. If you ever need anything, don't hesitate to reach out. - Tom Harman - State Farm Insurance Agent, Charlotte, NC"
kellie tomberlin
September 5, 2024
5
out of
5
rating by kellie tomberlin
"Very friendly and helpful."
We responded:
"Thank you, Kellie! I'm glad you found our team friendly and helpful. We appreciate your feedback and look forward to assisting you with any future needs. - Tom Harman - State Farm Insurance Agent, Charlotte, NC"
Cesar Munoz
September 4, 2024
5
out of
5
rating by Cesar Munoz
"Courtney is very helpful, efficient and knowledgeable, definitely a sharp person."
We responded:
"Cesar, thank you for your review! I'm glad to hear that Courtney was helpful, efficient, and knowledgeable. We're grateful to have her on our team. If you need any further assistance, feel free to reach out. - Tom Harman - State Farm Insurance Agent, Charlotte, NC"
Sandra Flanagan
August 27, 2024
5
out of
5
rating by Sandra Flanagan
"Staff so very helpful in providing needed documents for my move- I have them but we’re already boxed! Thank you !"
We responded:
"Sandra, thank you for your kind words. I'm happy our staff could assist you with the needed documents for your move. If you need anything else, feel free to reach out. - Tom Harman - State Farm Insurance Agent, Charlotte, NC"
Brian Milgate
August 26, 2024
5
out of
5
rating by Brian Milgate
"We have been with State Farm for over 15 years. Their customer service just keeps getting stronger and stronger by the day!!"
We responded:
"Brian, thank you for your loyalty over the past 15 years. I'm glad our customer service continues to meet your expectations. If you ever need anything, we're here to help. - Tom Harman - State Farm Insurance Agent, Charlotte, NC"
Rachel sifa
July 17, 2024
5
out of
5
rating by Rachel sifa
"Thank for Kathleen. You were very kind and helpful. Which everybody in the office are every time I call. Again thank you"
We responded:
"Hi Rachel, thank you so much for your kind words! We're so happy to hear that Kathleen and the rest of our team have been helpful and kind every time you call. Your satisfaction means a lot to us! If you ever need anything else, don't hesitate to reach out. - Tom Harman - State Farm Insurance Agent, Charlotte, NC"
Gay Pappin
July 16, 2024
5
out of
5
rating by Gay Pappin
"I appreciate the personalized service I have always received from this SF agency. Customer oriented!"
We responded:
"Thank you for your kind words! We are ecstatic to hear that you appreciate the personalized service provided by our team. We are dedicated to being customer-oriented and ensuring your satisfaction. Please feel free to reach out for any insurance needs in the future. - Tom Harman - State Farm Insurance Agent, Charlotte, NC"
Timothy Schaefer
July 5, 2024
5
out of
5
rating by Timothy Schaefer
"Shelby at Tom Harman was fabulous. Patient informative and most of all so professional. Shelby helped me on my insurance and low and behold she followed up. Who does that amymore."
We responded:
"Thank you, Timothy, for sharing your experience with Shelby! We are glad to hear that she provided you with professional and informative service. We appreciate your kind words and are here to assist you with any insurance needs in the future. - Tom Harman - State Farm Insurance Agent, Charlotte, NC"
Allie Harris-Beeks
June 28, 2024
5
out of
5
rating by Allie Harris-Beeks
"Very helpful, friendly and professional."
We responded:
"Allie, I'm pleased to hear that you found our team very helpful, friendly, and professional! Providing top-notch service to our customers is our priority, and we're grateful for your positive feedback. If you ever need assistance with your insurance needs, feel free to reach out to our office. Thank you for choosing us! - Tom Harman - State Farm Insurance Agent, Charlotte, NC"