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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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david luo

March 24, 2025

5  out of  5
rating by david luo
"The service provided by Dawn was excellent. She explained to me the concerns I had, and I had a wonderful experience talking with her this morning"
We responded:
"Thank you, David, for sharing your experience! I'm glad to hear that Dawn was able to address your concerns and provide you with a wonderful experience. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Jaime Sison

March 24, 2025

5  out of  5
rating by Jaime Sison
"Finally fpund the insurance company to work with well. Customer service is professional and efficient!"
We responded:
"Thank you, Jaime, for your kind words! I'm happy to know that you found our customer service professional and efficient. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Bekhzod Pozilov

March 19, 2025

5  out of  5
rating by Bekhzod Pozilov
"Good service, thanks to Mark Peterson helping me to save money on my car insurance"
We responded:
"Thank you, Bekhzod, for sharing your experience! I'm happy to hear that Mark Peterson was able to assist you in getting a cost-effective policy. If you need further assistance, feel free to reach out to our office."
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Meloni DiGaetano

March 18, 2025

5  out of  5
rating by Meloni DiGaetano
"The State Farm branch is always so helpful and accommodating. Shelby has the best brightest personality every time we call. We would refer them to any and all of our friends and family."
We responded:
"Thank you, Meloni, for your wonderful feedback! I'm glad to hear that our team, especially Shelby, has been helpful and accommodating. Your willingness to refer us to your friends and family is truly appreciated. If you ever need assistance or have questions, don't hesitate to reach out."
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Katie Sarradet

March 5, 2025

5  out of  5
rating by Katie Sarradet
"Dawn was extremely helpful with bundling our car and homeowners insurance. It took no time at all to add on our house and make the necessary changes to our plan. Great customer service and price!"
We responded:
"Thank you, Katie, for your wonderful feedback! I'm happy to hear that Dawn was able to assist you efficiently with bundling your insurance. It's great to know you found our service and pricing satisfactory. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
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Jeff Jennings

February 27, 2025

5  out of  5
rating by Jeff Jennings
"Excellent service"
We responded:
"Thank you, Jeff, for your fantastic feedback! I'm happy to know you received excellent service."
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Renae

February 26, 2025

5  out of  5
rating by Renae
"Awesome!! My Rep Shelby was friendly, Professional and knowledgeable. She answered and explained all of my questions in terms that I could easily understand. I would recommend this business that employes wonderful Staff like this to everyone."
We responded:
"Thank you, Renae, for your fantastic review! I'm delighted to hear that Shelby provided you with friendly, professional, and knowledgeable service. It's wonderful to know she was able to explain everything clearly. We truly appreciate your recommendation and are grateful to have such a dedicated team. If you ever have more questions or need assistance, feel free to reach out to us anytime!"
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Rick Vignos

February 25, 2025

5  out of  5
rating by Rick Vignos
"Tom Harman and his team are top-notch; very efficient, professional and helpful. I most recently had the very pleasant experience of working with Dawn Lemma on setting up a home insurance policy for our new home. It was a quick and easy process, and included some helpful suggestions from Dawn. I would definitely recommend Tom's agency for your home and auto insurance needs. Rick Vignos, a 30 year client of Tom Harmon's State Farm Agency"
We responded:
"Thank you, Rick, for your wonderful feedback! I'm delighted to know that Dawn made setting up your insurance policy a smooth and pleasant experience. Your recommendation means a lot to us, especially coming from a valued customer. If you ever need assistance with your insurance needs, feel free to reach out to our office. We're here to help!"
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Bernard Kelley

February 17, 2025

5  out of  5
rating by Bernard Kelley
"Dawn made changing from Florida to NC smooth, quick and easy."
We responded:
"Thank you, Bernard! I'm happy to know that Dawn made your transition from Florida to NC smooth and easy. We're here to help with any future insurance needs or questions you might have. Feel free to reach out anytime!"
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Julie Heist

January 14, 2025

5  out of  5
rating by Julie Heist
"Dawn was very helpful and quickly got me an ID card for my new car."
We responded:
"Thank you, Julie! I'm happy to know that Dawn was able to assist you quickly with your new car ID card. We appreciate your feedback and look forward to helping you with any future needs. Feel free to reach out anytime!"
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Scott S.

December 13, 2024

5  out of  5
rating by Scott S.
"Been with Tom and his team for a few years now. Rates are great, yet more important is the service. The service from this team is over and beyond any service I have ever had in the past from any other insurance group! They care about me, my family and our needs!"
We responded:
"Thank you, Scott, for your wonderful feedback! I'm truly happy to know that our service has made such a positive impact on you and your family. It's our priority to ensure your needs are met, and we're grateful for your continued trust over the years. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here for you!"
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Random World of Gwendonna Rozier

November 29, 2024

5  out of  5
rating by Random World of Gwendonna Rozier
"Awesome friendly and courteous staff!! Knowledgeable about the policies and procedures of the insurance great rates fast courtesy service!!!! Absolutely love Tom Harmen, State Farm insurance!!!"
We responded:
"Thank you so much"
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Gautam Phadke

November 26, 2024

5  out of  5
rating by Gautam Phadke
"Everytime I can them they are on top of things. They just get it !!."
We responded:
"Gautam, thank you for taking the time out of your day to leave us a review! We love hearing about how Ashley provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
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Kara Browning

November 21, 2024

5  out of  5
rating by Kara Browning
"Shelby was very helpful and got everything settled for me! I’m so glad I went through State Farm for my renters insurance."
We responded:
"Shelby is indeed a valuable member of our team, and I'm happy she could assist you with your renters insurance! We're grateful you chose State Farm and appreciate your kind words. If you need any further assistance, don't hesitate to reach out. - Tom Harman - State Farm Insurance Agent, Charlotte, NC"
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Paul Dickinson

November 11, 2024

5  out of  5
rating by Paul Dickinson
"Very helpful and professional."
We responded:
"Paul, thank you for your kind words! I'm glad you found our service helpful and professional. We strive to provide a great experience. If you need any further assistance, feel free to reach out anytime. - Tom Harman - State Farm Insurance Agent, Charlotte, NC"
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Louis Williams

October 8, 2024

5  out of  5
rating by Louis Williams
"Tom Harman and his entire State Farm staff have consistently provided excellent service to our family. As State Farm policy holders for many years, we have always found them to be responsive and professional. I can recommend Tom Harman’s office without reservation."
We responded:
"Thank you Mr. Williams for the kind words. We are honored to serve you."
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Justin P.

October 4, 2024

5  out of  5
rating by Justin P.
"Mark Peterson and Ashley Harman are the MVPs for State Farm. Easy, breezy, calm and quick with his turnaround, Mark made the process simple and sent along what I needed in record time. When he wasn't available, Ashley jumped in (while working from home) and handled an important revision in spite of the power being out in the area from the hurricane. Impressive! When I had to have things in order with little time to spare during my car purchasing process, I appreciated them both for showing up for me. Thank you."
We responded:
"JP, thank you for your wonderful review! I'm glad to hear that Mark and Ashley were able to assist you so effectively during your auto purchasing process. It's great to know that Mark's quick turnaround and Ashley's dedication, even during a power outage, made a difference for you. We appreciate your trust in us and are always here to help with any future needs. - Tom Harman - State Farm Insurance Agent, Charlotte, NC"
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Marc Darst

September 30, 2024

5  out of  5
rating by Marc Darst
"Excellent service. Prompt response. Gave me the data I needed accurately."
We responded:
"Marc, thank you for your kind words! I'm glad you found our service prompt and accurate. We're always here to provide the information you need. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Tom Harman - State Farm Insurance Agent, Charlotte, NC"
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Raphael Torres

September 26, 2024

5  out of  5
rating by Raphael Torres
"I was looking for new quotes for home and auto insurance. I worked with Shelby and she was amazing and knowledgable. She made everything seamless and convenient."
We responded:
"Raphael, thank you for your wonderful review! I'm glad to hear that Shelby provided you with knowledgeable and seamless service for your home and auto insurance quotes. We strive to make the process as convenient as possible for our customers. If you have any further questions or need assistance, don't hesitate to reach out. - Tom Harman - State Farm Insurance Agent, Charlotte, NC"
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Marcia Mercurio

September 24, 2024

5  out of  5
rating by Marcia Mercurio
"Tom Harman’s State Farm Insurance Agency has the best staff! They are always friendly and quite knowledgeable. Today I was helped by Wendy to pay my homeowners policy. She took care of it very efficiently and it was done in no time."
We responded:
"Marcia, thank you for your wonderful review! I'm happy to know that our staff, especially Wendy, provided you with efficient and friendly service while helping with your homeowners policy. We always strive to offer knowledgeable and prompt assistance to our clients. If you need any further help or have questions in the future, our office is here for you. - Tom Harman - State Farm Insurance Agent, Charlotte, NC"
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Pavel Antanovich

September 23, 2024

5  out of  5
rating by Pavel Antanovich
"Always having great experience working with this Insurance agency. Great people to work with."
We responded:
"Pavel, thank you for your kind words! We're happy to know that you've consistently had a great experience with our agency. It's always a pleasure working with you. If you ever need anything, we're here to help! - Tom Harman - State Farm Insurance Agent, Charlotte, NC"
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Linda B

September 20, 2024

5  out of  5
rating by Linda B
"Windy and everyone at Tom Harman State Farm are wonderful! We had insurance through a broker who never shopped around -- the whole point of using a broker -- so I looked up "best insurance for young drivers" and State Farm was first. I contacted the Tom Harman Agency and they were extremely helpful, responsive (even sent an email on a Sunday!), and we're saving about $700 per year! Win win! Thank you Tom Harman State Farm!"
We responded:
"Linda, thank you so much for your wonderful review! I'm happy to know that Windy and our team were able to provide such helpful and responsive service. It's great that we could save you money on your insurance. We appreciate your trust in our agency and are always here to assist with any future needs or questions. - Tom Harman - State Farm Insurance Agent, Charlotte, NC"
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Katherine Cochran

September 20, 2024

5  out of  5
rating by Katherine Cochran
"Shelby was very helpful discussing a new condo policy. Unfortunately, my current insurance provider will no longer be working in NC and I was nervous about how much a new policy would cost, but Shelby was able to break it down clearly and match/increase the coverage I'm used to for a minimal difference per month. Will be calling back once my current policy is close to expiring!"
We responded:
"Katherine, thank you for your wonderful review! I'm happy to hear Shelby was able to assist you with your new condo policy and ease your concerns about the cost. It's great that she could match and even enhance your coverage with minimal difference per month. We're here whenever you're ready to make the switch or if you have any further questions. - Tom Harman - State Farm Insurance Agent, Charlotte, NC"
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Yukiko Smith

September 16, 2024

5  out of  5
rating by Yukiko Smith
"Mark Peterson at Tom Harman State Farm has been very helpful. He is calm and professional. Thank you for your help today!"
We responded:
"Mark, thank you for your kind words about Mark. I'm happy to hear that he was able to assist you calmly and professionally. We appreciate your feedback and are here to help with any insurance needs. - Tom Harman - State Farm Insurance Agent, Charlotte, NC"
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Julia Robinson

September 13, 2024

5  out of  5
rating by Julia Robinson
"We have been with Tom Harmon for decades and they have always been wonderful to work with. Very friendly and professional. They can take care of all of your needs!"
We responded:
"Julia, thank you for your kind words and for being with us for so many years! We're glad to know that our team has consistently provided you with friendly and professional service. It's wonderful to hear that we've been able to meet all your needs. If you ever need anything in the future, we're here to help. - Tom Harman - State Farm Insurance Agent, Charlotte, NC"